Shipping Policy

Thank you for shopping with Zolarex. We strive to process and deliver your orders as quickly and efficiently as possible.

Shipping Destinations

Currently, we ship to:

• United States

• United Kingdom

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed on weekends or public holidays.

Delivery Time

Estimated delivery time is:

2–5 business days

Please note that delivery estimates may vary due to weather conditions, carrier delays, customs processing, or other unforeseen circumstances.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (when available).

Incorrect Address

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is entered, please contact us immediately at alieurox@gmail.com. While we will do our best to assist, we cannot guarantee changes after an order has entered processing.

Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery timeframe, please contact us. We will work with the shipping carrier to investigate the shipment and keep you informed throughout the process.

Customs & Import Charges

For international shipments, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery and include clear photographs of the package and product so we can assist you promptly.

Questions?

For any shipping-related inquiries, please contact:

Email: alieurox@gmail.com

We appreciate your trust in Zolarex and are committed to providing a smooth and reliable shipping experience.